PLEASE READ THROUGH OUR TERMS AND POLICIES BEFORE EMAILING US ABOUT A PURCHASE. CONTACT US BY EMAIL AT PURCHASE@POLLYANNS.COM. YOU MAY ALSO CALL POLLY FROM 9AM-9PM CENTRAL TIME WITH QUESTIONS OR TO ORDER: 319-895-0188
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TERMS & POLICIES
PAYMENT OPTIONS : We accept money orders, paypal and credit cards by phone only (just call 319-895-0188)
SPECIAL NOTE: You may shop our site for up to two weeks before we ship. Don't be afraid to ask if we have something that you might be looking for. We have over 15 dealers with great merchandise in our mall and there are several other shops in Mount Vernon just up the street. Just ask and we'll see what we can find for you. We would be happy to be your personal shopper in Mount Vernon.
NO RETURNS: I will describe each and every item to the best of my ability and will let you know of any flaws in the item’s description. Most all of the items listed have been loved before by someone else. They are not new and should not be interpreted as such. You can rest assured that we will not offer anything that we would not proudly display in our own home. We also have a high satisfaction rating with ebay. It is the responsibility of the buyer to read all information regarding each item they are purchasing. Returns will only be possible in extreme circumstances and will never include shipping charges. Insurance is required on all shipments.
We ship most items by priority mail with the USPS, but can also use UPS if preferred. We will ship internationally. We do require insurance. Under no circumstances are shipping charges refunded. We will take every precaution to make sure your package is secure when we ship.
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